Privacy Policy
Last updated: October 2024
Carelytic is built to handle sensitive medical information responsibly. This policy explains what we collect, why we collect it, and how you stay in control.
Information we collect
We capture only the data required to deliver secure, reliable AI summaries.
- Uploaded medical reports are encrypted in transit and at rest until you delete them.
- Account details such as your name, phone number, and optional email help us authenticate and send important updates.
- Usage metrics are aggregated and anonymised to improve accuracy without revealing your identity.
How we use your information
Your data powers the features you request—nothing more.
- Deliver AI summaries, insight highlights, and translated explanations for your reports.
- Provide support responses, account notifications, and security alerts.
- Comply with legal obligations and prevent fraud or abuse.
How you stay in control
You decide how long Carelytic keeps your information.
- Delete any report from your dashboard to remove it from our systems immediately.
- Download a copy of your insights at any time for your own records.
- Contact us to update or close your account—we respond within 48 hours.
Our privacy commitments
- Encryption in transit and at rest for every report and insight.
- No advertising, reselling, or third-party monetisation of your medical data.
- Human review only occurs when you explicitly ask for support.
Questions about privacy?
Reach out to Rafidul directly—your message goes straight to the person building and securing Carelytic.
Email Rafidul